Privacy Policy

Introduction

De Montreal is committed to protecting the privacy and security of our players. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with applicable data protection laws and gambling regulations in Canada, specifically under the licensing authority of Loto-Québec (Société des casinos du Québec). By using our services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We may collect various types of personal information when you register for an account, use our services, or interact with us. The types of data we collect include:

• Registration Data: Information such as your name, address, date of birth, phone number, and email address.
• Payment Details: Information necessary for transaction processing, including credit card numbers, bank account details, and other payment methods.
• Technical Logs: Data including your IP address, browser type, device information, and browsing activity on our platform.
• Cookies: We use cookies and similar technologies to enhance user experience and improve our services.

Purpose of Data Usage

Your personal information is used for various purposes, including but not limited to:

• Account Management: To create and maintain your account, verify your identity, and facilitate transactions.
• Marketing Communication: To provide you with information about promotions, bonuses, and updates related to our services, in compliance with your communication preferences.
• Anti-Fraud Checks: To prevent fraudulent activities and ensure the security of our gaming environment.
• AML Compliance: To comply with Anti-Money Laundering regulations and monitor transactions for potential suspicious activity.
• KYC Procedures: To conduct Know Your Customer checks as required by law, ensuring that all players are of legal age and eligible to participate in our services.

Data Sharing

Your personal information may be shared with third parties under specific circumstances:

• Payment Providers: We share necessary information with payment processors to facilitate your transactions securely.
• Verification Partners: To confirm your identity and age, we may disclose information to third-party identity verification services.
• Regulatory Authorities: We may be required to disclose your personal information to government entities or regulatory bodies to comply with applicable laws and regulations.

User Rights

As a user, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data under certain circumstances, subject to legal obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under specific conditions.

To exercise these rights, please contact our support team through the appropriate channels provided on our platform.

Cookie Policy

Cookies are small text files stored on your device when you visit our website. We use cookies to ensure the functionality of our platform and to analyze performance. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our platform and enable you to navigate our site and use its features.
• Analytical Cookies: These cookies help us understand how our users interact with our services, allowing us to improve functionality and user experience over time.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to access certain features of our site.

Data Protection Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption protocols to secure sensitive information transmitted over the internet.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on their role and responsibilities.
• Regular Audits: We conduct regular audits and assessments of our data protection practices to identify and mitigate potential risks.

Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After such periods, we will securely delete or anonymize your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please reach out to our support team through the contact options available on our website.

Conclusion

By using the services of De Montreal, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our platform indicates your acceptance of any changes made to this policy. We are dedicated to maintaining the privacy and security of our players while providing a responsible gaming environment.